at999 Terms and Conditions — Know the Rules Before You Play

By creating an account on at999, accessing the at999 platform at any point, or placing any wager or entering any game on at999, you confirm that you have read these Terms and Conditions in full and that you agree to be bound by them. These Terms constitute a legally binding agreement between you and at999.

If you do not agree with any part of these Terms, you must not use the at999 platform. Continued use of at999 following any update to these Terms constitutes your acceptance of the updated version. at999 will notify registered players of material changes to these Terms via the contact details on your account — it is your responsibility to keep those details current.

To register and maintain an active account on at999 you must meet all of the following conditions at all times:

• You are at least 18 years of age. at999 does not permit anyone under 18 to register, deposit, or participate in any game on the platform under any circumstances.
• You are registering on your own behalf, for your personal use only. Registration on behalf of another person, a company, an entity, or for the purpose of acting as an agent for third-party players is not permitted on at999.
• You are not on at999's self-exclusion register, nor have you been permanently excluded from at999 for any reason.
• You have the legal capacity to enter into a binding contract in your jurisdiction.
• You are registering with accurate, truthful, and complete personal information. at999 may request supporting documentation to verify any information provided at registration or at any subsequent point.

at999 reserves the right to request identity verification documents — including but not limited to a copy of your CNIC, utility bill, or payment method verification — at the time of registration or at any point thereafter. Failure to provide requested documentation within a reasonable timeframe may result in account restriction or closure and the withholding of any pending withdrawals pending resolution.

One Account Per Person

Each individual is permitted to hold only one active at999 account. If at999 identifies that a player holds multiple accounts — whether registered under the same or different names, mobile numbers, or payment methods — all duplicate accounts will be closed, any bonuses claimed across those accounts will be voided, and the situation may be referred for further review. The original account may be reinstated at at999's discretion following a review process.

Account Security

You are fully responsible for maintaining the confidentiality of your at999 login credentials. You must not share your username or password with any other person. at999 will not be liable for any losses that arise from unauthorised access to your account where that access resulted from your failure to keep your credentials secure. If you believe your at999 account has been accessed by someone else, contact at999 support immediately via Live Chat, WhatsApp, or Telegram.

Accurate Information

You are responsible for keeping your at999 account information up to date — including your mobile number, email address, and registered payment methods. at999 uses your account contact details for withdrawal notifications, account security alerts, and important platform communications. If your contact details change, update your at999 account profile promptly.

at999 accepts deposits in Pakistani Rupees (PKR) via the following payment methods: Easypaisa, JazzCash, NayaPay, SadaPay, IBFT bank transfer, Visa, and Mastercard. All at999 wallet balances are held and denominated in PKR at all times. There are no currency conversion charges on deposits.

Minimum Deposit

The minimum deposit on at999 is Rs 200. at999 does not impose a maximum deposit limit under standard account conditions, though individual payment methods may have their own limits set by the service provider — for example, Easypaisa and JazzCash wallets have daily transaction limits set by their own terms of service.

Processing Time

Deposits via Easypaisa, JazzCash, NayaPay, and SadaPay are processed and credited to your at999 wallet instantly or within a few seconds of the transaction being confirmed on the payment provider's side. IBFT bank transfers and card deposits may take slightly longer depending on the originating bank's processing schedule. at999 does not charge any fees on deposits. Any fees charged by your bank or payment provider are applied by that institution, not by at999.

Deposit Source

You may only deposit funds on at999 using a payment method registered in your own name. Deposits from payment methods belonging to third parties — including family members — are not permitted. at999 may request confirmation that the payment method you are using is registered to you as part of a standard verification check.

at999 processes withdrawal requests on a same-day basis under standard conditions. Easypaisa and JazzCash withdrawals are typically processed within an hour during regular hours. IBFT bank transfers follow standard banking timelines and are initiated by at999 the same day the request is submitted for amounts that clear standard verification.

Minimum Withdrawal

The minimum withdrawal amount from at999 is Rs 500. Withdrawal requests below this threshold will not be processed until the minimum amount is reached.

Withdrawal Method

Withdrawals on at999 must be made to the same payment method that was used to make the most recent deposit on your account. This is a standard anti-fraud requirement. If your original deposit method is no longer active, contact at999 support to discuss the options available to you.

Verification Before Withdrawal

at999 may place a hold on a withdrawal request for the purpose of completing identity verification, reviewing the account for compliance with these Terms, or where there is a technical issue with the payment method. at999 will communicate clearly and promptly with you if your withdrawal is held for any of these reasons. The resolution process is handled by the support team and is generally completed within 24 to 48 hours unless additional documentation is required.

Bonus Wagering Requirements

Any active bonus balance on your at999 account is subject to its stated wagering requirement before it becomes withdrawable as real money. The wagering requirement, eligible games, and time limit for each at999 bonus are stated in the specific bonus terms at the time of acceptance. Real money balance and bonus balance are held separately in your at999 wallet — real money balance that is not subject to wagering requirements is available for withdrawal at any time.

at999 offers a range of bonuses and promotions to registered players, including but not limited to welcome bonuses, reload bonuses, weekly cashback, free spins, and tournament entries. All at999 promotions are subject to the specific terms stated on the promotion itself as well as these general Terms.

General Bonus Rules

• Bonuses on at999 are available to one account per player, per household, per device, and per IP address. Multiple accounts or coordinated bonus claiming is strictly prohibited and will result in all bonus balances being voided.
• Wagering requirements on at999 bonuses must be completed within the stated time window. Bonus balances that are not wagered within this period will be removed from your account.
• at999 reserves the right to withdraw or modify any bonus offer at any time. This does not affect bonuses that have already been accepted and are subject to an active wagering requirement at the time of the change.
• Winnings generated from free spins are credited as bonus balance unless explicitly stated otherwise in the specific promotion terms.
• at999 does not permit the use of bonus funds to exploit low house-edge games for the purpose of meeting wagering requirements. Where a game contributes a reduced percentage toward wagering (for example, where card games contribute at a lower rate than slots), this is stated in the specific bonus terms.

All games on the at999 platform — including slots, live casino tables, card games, poker, jackpot slots, and Ludo — operate under the game rules published on the at999 platform. It is your responsibility to familiarise yourself with the rules of any game before placing real-money bets.

Random Number Generation

All at999 games that rely on random outcomes — slots, virtual card games, Ludo dice, and similar formats — use a certified Random Number Generator (RNG). The RNG used on at999 is independently tested and certified to ensure that outcomes are genuinely random and that no player, game, or system parameter can predict or manipulate any outcome. Live casino games on at999 use human dealers with physically shuffled decks or standard roulette equipment — the RNG certification applies only to virtual-format games.

Game Malfunction

In the event of a technical malfunction affecting a game on at999 — including server disruption, software error, or network failure — at999's standard policy is that all bets placed during the period of the malfunction are void and any stakes placed are returned to players' wallets. Winnings generated during a malfunction period are not paid out. at999 will make every reasonable effort to notify affected players and resolve the situation promptly.

Results Dispute

If you believe a game result on at999 has been incorrectly recorded, contact at999 support with the relevant game round ID (visible in your account game history) within 72 hours of the disputed round. at999 maintains complete game round logs and can review any disputed outcome. Disputes raised outside this 72-hour window may be more difficult to resolve due to log rotation schedules.

at999 is committed to providing a safe gaming environment. The at999 responsible gaming programme gives every registered player access to a set of tools designed to help manage their gaming activity. These tools are available self-service through your at999 account settings and take effect immediately where noted below.

• Deposit Limits: Set a daily, weekly, or monthly cap on the amount you can deposit to your at999 account. Reductions take effect immediately. Increases are subject to a 24-hour cooling-off period before activation.
• Loss Limits: Set a maximum net loss amount over a daily, weekly, or monthly period on at999. When the limit is reached, further wagering is paused until the period resets or the limit is adjusted.
• Session Time Reminders: Set a configurable time reminder that notifies you how long you have been active in a single at999 session.
• Cool-Off Period: Take a break from at999 for a period of between 24 hours and 6 weeks. During a cool-off, you cannot access games or make deposits. Withdrawals of any available real money balance remain possible during a cool-off period.
• Self-Exclusion: Permanently exclude yourself from at999. Self-exclusion is irreversible for a minimum of 6 months and requires a formal review process before reinstatement can be considered.

For detailed guidance on using these tools and for signposting to independent support resources, visit the Responsible Gaming page on at999. If you need to speak to someone urgently, contact at999 support at any time — the team is trained to handle responsible gaming conversations with care and discretion.

The following actions are strictly prohibited on at999. Engaging in any of the following may result in the immediate suspension or permanent closure of your at999 account, the voiding of all bonus balances, the forfeiture of any winnings generated in connection with the prohibited conduct, and potential referral to relevant authorities where appropriate:

• Registering more than one at999 account or assisting others in circumventing the single-account rule.
• Providing false, misleading, or incomplete information during registration or any subsequent verification process on at999.
• Using any software, bot, script, or automated system to play games, claim bonuses, or manipulate any feature on at999.
• Exploiting software errors, game malfunctions, or pricing discrepancies on at999 for financial gain.
• Collusion with other at999 players — particularly in poker and Ludo formats — to manipulate game outcomes in favour of any party.
• Depositing funds on at999 from a payment method not registered in your own name.
• Using at999 in connection with any money laundering activity or in violation of applicable financial crime laws.
• Engaging in any form of fraud, chargebacks, or disputed transactions in bad faith.
• Accessing or attempting to access at999 from a jurisdiction where access to online gaming platforms is prohibited, in cases where at999 has geo-restricted access for that jurisdiction.

All content on the at999 platform — including but not limited to the at999 brand name, logo, website design, game interfaces, promotional materials, written content, and software — is the intellectual property of at999 or its licensed content providers. You are granted a limited, non-exclusive, non-transferable licence to access and use the at999 platform for personal, non-commercial gaming purposes only.

You may not copy, reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any at999 content without prior written permission from at999. Unauthorised use of at999 intellectual property may result in legal action in addition to account closure.

at999 provides its platform on an "as available" basis. Whilst at999 makes every reasonable effort to ensure continuous, error-free service, at999 does not warrant that the platform will be uninterrupted or completely error-free at all times. Scheduled maintenance periods will be communicated to players in advance where possible.

To the maximum extent permitted by applicable law, at999's liability to you in connection with your use of the platform is limited to the amount of your current real-money wallet balance. at999 is not liable for:

• Any indirect, incidental, or consequential losses arising from your use of the at999 platform.
• Losses arising from interruptions to at999 service caused by factors outside at999's reasonable control — including network outages, payment provider downtime, or force majeure events.
• Losses arising from your failure to keep your at999 account credentials secure.
• Decisions made regarding game strategy, bet size, or gaming session duration — these are solely your responsibility.

Closure by You

You may close your at999 account at any time by contacting the at999 support team via Live Chat, WhatsApp, or Telegram. Before closure is confirmed, at999 will process any pending withdrawal of your real-money balance to your registered payment method. Bonus balances outstanding at the time of closure are forfeited. Closure due to a responsible gaming concern — such as self-exclusion — follows a separate process described in Section 8.

Suspension or Closure by at999

at999 reserves the right to suspend or permanently close any account where there is a reason to believe that the account holder has breached these Terms, is engaged in prohibited conduct as described in Section 9, has provided fraudulent documentation, or where at999 is required to take action by a legal, regulatory, or financial compliance obligation. at999 will communicate the reason for any account action to the account holder unless doing so would compromise an ongoing investigation or compliance process.

Balance on Account Closure

Where an account is closed by at999 for reasons other than a Terms breach or fraud, any verified real-money balance is returned to the player via their registered payment method within 5 working days. Where a closure is the result of a Terms breach or fraud investigation, the balance may be withheld pending the outcome of the investigation and any applicable regulatory or legal process.

at999 may update these Terms and Conditions from time to time. When material changes are made, at999 will notify registered players through the contact details associated with their account — via the email address or mobile number on record. The updated Terms will be published on this page with a revised "Last Updated" date.

Your continued use of at999 following notification of an update constitutes your acceptance of the updated Terms. If you do not agree to any change, you should stop using at999 and contact support to close your account and withdraw any available balance. at999 will always maintain a clearly dated version of these Terms on this page so that you can see what changed and when.

If you have any questions about these Terms and Conditions, or if you need clarification on any aspect of your at999 account, the at999 support team is available to help:

• Live Chat: Available directly on the at999 platform, 24 hours a day, 7 days a week.
• WhatsApp: Contact details available after login on the at999 support page.
• Telegram: Contact details available after login on the at999 support page.
• Email: support@at999.fun — for non-urgent account and terms queries.

For responsible gaming concerns specifically, visit the Responsible Gaming page on at999 for a dedicated set of resources and self-help tools. For general questions about the platform, the FAQ page on at999 may have the answer you're looking for before you need to contact support directly.